MANAGED IT SERVICES
Managed IT is the next step to a more proactive, (preemptive) dependable, and cost efficient organization. It is the process of commanding daily business data and information through a strategic standpoint to effectively and efficiently improve your business daily operations, while reducing your overall IT expenses.
What can Managed IT do for you?
Increase Productivity
If on a Monday morning your whole network goes down, you call for an IT service technician to come and fix your problem and he tells you the soonest he can be there is on a Tuesday morning at 10:00 a.m., how much profit and productivity will you have lost? Proactive support means having your systems running at an absolute state and never having to be at the mercy of the IT technician when you need him.
Secure Data Premises
Data. Your most fragile business asset. Private business information that is suppose to remain private and secure, sometimes no longer is. We engage a secure network defensive perimeter to ward off anti-viruses, and create a stronghold for intrusion protection and other unwelcomed anomalies plaguing the internet and its users.
Reduce Cost and Increase Efficiency
Managed IT is not a pay as you go service. Rather, we take the ‘flat fee’ approach, compelling us to do the best job we can to ensure that you have minimal downtime. We tend to your network so you can focus on what’s important to you.
A few other aspects of our services designed to help you with your endeavor:
- Flat Fee Approach
- 24/7 Remote Support Over the Internet
- Avoiding Proprietary Tools & Services
- Proactive Failure Prediction Process & Preventive Maintenance
- Fully Documented Configuration Management Facilitating Transition to Other Service Providers
- Constant Monitoring of Hardware and Software Components
Our solutions are scalable so you can choose only the services needed. We work with you to make sure that things don't break in the first place. Our incentive is to keep your network running smoothly, the better we do our job, the less you'll need us and the less you'll experience downtime. Below is a more comprehensive list of services Managed IT can provide for you.
Managed IT Services Highlights
Hardware Maintenance
A typical business IT infrastructure has a variety of hardware products with different level of complexity in maintenance. To make the issue more complicated, workstation and servers need frequent upgrades. A process that is not as straightforward as it seems due to variety of choices in market place that leads customers to usually overspend for the hardware. Our hardware maintenance service provides you with routine hardware inspection and proactive control of hardware lifecycle so that you can avoid downtime by hot swapping components.
- Servers
- Desktops
- Printers
- Scanners
- POS (Point of Sales Systems)
- Card Readers (FOBs)
- handheld devices w/ matching Software updates.
Software Maintenance:
The number of generic and specialized software that even a small business entity is using to manage different aspects of their operation, is overwhelming. Sometimes more specialized applications designed to automate the workflow are deployed to or embedded in the designated hardware. All pieces of software run simultaneously in a complex multi-user environment integrated by database servers, application servers and file servers to provide businesses with the tools that they need to run efficiently and smoothly.
The administration of such a complex mix of components is not trivial and as the size of operation grows requires dedicated personnel. Our software maintenance service provided on a 24/7 assistance remotely over Internet, is the solution to small and medium size businesses trying to avoid the burden of an onsite IT administrator.
- Patches
- Upgrades
- Band aids
- Configurations
- (Vendor) Assisted support
- Cross Vendor Support
Network Maintenance:
In the tightly connected business world of today, computer networks provide the foundation to keep the information flowing from one node to another. Traditionally, network connectivity was intended for transferring data, but with the increase of bandwidth and higher availability of Internet service providers, businesses are relying on networks for their phone, fax, teleconferencing and video conferencing, as well as collaborative workspaces.
Gateways, Switches, Hubs, Firewalls, Network Equalizers, Modems, Patch Panels and Wireless Base Stations are the underlying peripherals that connect different hardware components together. If the downtime of a single workstation or a server may cost a business thousands of dollars, the downtime of the network is nothing short of a disaster. Our Network Maintenance service is another tool at the hand of managers to guarantee their uptime and smoothness of their operation.
Network (& Internet) Security:
Network Security should be your business’ top priority. Think of it as a great wall (Firewall) that surrounds your computer and protects your important information from the omnipresent dangers and threats that are devised by hackers to access your personal and pertinent information. We make sure that all potential threats are recognized before any damage can be done.
- User Authentication
- Enterprise Strength Firewall
- Network Traffic Encryption
- Automated & Real time virus scanning
- Domain Administration
Network Usage Reporting:
This feature provides you with a history of each and every website ever visited by anyone in your network. It also allows you to track or retrace and possibly identify where a particular Virus originated from, should it ever be infected. Rather like a Digital Report Card, it provides a report of your Network’s health condition.
- Provides Website History & Internet Usage Reports
- Tracking and Retracing Assistance of Virus Origination
- Provides Network’s Health Conditions
- Automated Update System
Secure Remote Access:
Gives you the freedom and privilege of Web Mail and access to any other files you may need from your office computer. AVPN Connection creates a secure portal from anywhere that allows you access from most computers with internet access.
- Remote Access from Almost Anywhere with Internet Connection
- Secure Portal through VPN Connection
- Secure Wireless Connection
- Securely Connect to Multiple Offices/Locations
Branded E-mail w/ SPAM & Virus Filtering:
Branded E-mail is just another advantage we give you, so instead of just being some1@hotmail.com, you can be some1special@yourcompany.com for that added professionalism. With this also comes the filtering of SPAM, Bulk and Unsolicited e-mail. Once recognized, said e-mail will be tagged as “Virus Infected” or completely eliminated from your mailbox, once again keeping what’s important, safe.
- Provides Professionalism
- Webmail Services
- Automatic SPAM, Bulk & Unsolicited Mail filtering
- Tags & Eliminates Virus Infected E-mail
- Secure Instant Messaging (IM)
Automatic Offline Virus:
Contrary to popular belief, Viruses NEVER Die! They hide out in some remote corner of your Network and come right back when AVG isn't looking. What this feature does is boot into a secure environment so the anti-virus scanner effectively removes any detected infections without giving the virus a chance to come back, which saves you the cost of having to pay for a separate antivirus subscription.
- Effectively removes viruses through a secure environment
- Eliminates Viruses completely
- Cost Effective
- Eliminates the need for Anti-virus subscription
24/7 IT Support:
Any time of any day of the week, it’s your call! Your Business never sleeps, so why should we?
- Onsite support for hardware malfunctions
- Remote Support
- Helpdesk support
Secure Backup:
Desktop and Server Data only; Local onsite and offsite storage available. Yes, everyone knows that you need to back-up EVERYTHING. But, if you lose that little memory stick that’s attached to your key chain or accidentally sit on that back-up CD, and your computer decides to retire, then what? At ARYOSYS, we, more than anyone understand importance of having instant access to information when you need it, especially when it is not readily available. Which is why we offer Local On Site back-up and Remote back-up in a Secure Facility. In short, what we provide is a back-up for your back-up’s back-up!
- Onsite back-up
- Remote back-up to a Secure Location
- Automated On and Off Site Back-up
- Unlimited File Recovery requests
Disaster Recovery Planning*:
Adjacent to back-up, proactive planning for data storage, Redundancy for security; 2nd cloned network. Prevent and manage IT Downtime. (Unless you're one of the few businesses in the world that has the money, data centers, hardware, networks, and expertise, in-house DR is difficult—if not impossible. When you do DR yourself, there are just too many technical complexities and too many compromises struck between minimizing downtime and controlling costs for DR to be reliable. Fortunately for businesses, Rackspace makes designing, deploying and managing a DR plan less painful—and more affordable.)
- Data Replication
- Disaster Recovery Planning and Testing
